TERMS & CONDITIONS
Confidentiality of Transactions
We treat all transactions and customers' particulars
with the strictest confidentiality.
Product Pricing
Prices listed on Yiloo Eating House Catering
websites are all in Singapore Dollars. Prices
listed are subjected to changes without prior
notice.
Orders
You can place your order via the followings
means and the order must be placed five (5)
days in advance of the date of function.
Should you need to make changes to your order,
you need to call us at least three (3) working
days in advance, by 2.00pm, before the date
of function. Our customer service officer will
be able to assist you.
Should you need to change the menu/item, followings
are the guidelines.
* Changes to the menu is possible between
the items of the same price range. (eg, Int'l
Menu A & Int'l Menu B).
* For item changes, it must be of the same item.
(eg, Hungarian Beef Stew with American Beef
Stew).
* Maximum change allowed is 3 items.
Delivery
Delivery date must be at least three (3) days
in advance of the date of function.
Quality Assurance
"4 hours duration" means that our
food is best served within these 4 hours. You
can arrange the collection to be made after
4-hour duration. Extended hours may be chargeable.
For collection after 11:00 pm, a midnight charge
of S$40.00 is applicable.
Purchase of Acceptance
By placing an order with us, you should have
agreed with the terms and conditions as well
as order/delivery conditions stated on the websites.
Payment
* Payment can be made in cash upon delivery.
* Only Singapore currency is acceptable.
* All deposits, if applicable, are strictly
non-refundable.
For corporate clients requesting for credit
facilities, a credit evaluation form must first
be submitted for approval. |